At Gingerlilies, we want you to feel confident shopping with us. Please read our delivery and returns terms below.
Delivery
Orders are dispatched within 2 working days and delivered within 3 working days of dispatch.
Delivery is available within the United Kingdom only.
Standard UK delivery is £3.95 per order.
Delivery is free for orders over £50.
You will receive a confirmation email when your order has been dispatched.
Returns and Exchanges
We’re happy to
refund or exchange any unused items that are returned in perfect, resaleable
condition, with the original receipt, within 28 days of receipt.
Please contact us at info@gingerlilies.co.uk before posting your
item back so we can guide you through the returns process.
Please send all
approved returns to:
Gingerlilies
PO BOX 14179
TD7 9AN
United Kingdom
Faulty or
Damaged Items
If you receive
an item that is faulty or damaged, please email us at info@gingerlilies.co.uk and
we will arrange a replacement or refund.
Consumer
Contracts Regulations
Gingerlilies
complies fully with the UK Consumer Contracts Regulations. You have the right
to cancel your order within 14 days of receiving it for a full refund. Please
email us if you wish to cancel your order.
